Trusted by Service Businesses Worldwide
Join the growing community of businesses transforming their operations with SERQ
Businesses Trust SERQ
Growing service businesses across industries
Bookings Processed
Seamlessly managed through our platform
Cities Served
Across India, UAE, and Australia
Customer Satisfaction
Rated by our platform users
Trusted by Growing Service Businesses
Join hundreds of service businesses using SERQ to manage their operations
Technician App / Provider App
See how our mobile app empowers technicians and service providers to manage jobs, track earnings, and deliver exceptional service
Job Management
Accept, track, and complete jobs on the go with real-time updates
Real-time Updates
Get instant notifications for new bookings and job assignments
Earnings Tracking
Monitor your earnings, payouts, and financial history in real-time
Transform Chaos into Clarity
Click on a problem below to see how SerQ solves it instantly.
Your Current Struggle
Leads scattered everywhere
No control over field staff
Manual billing errors
Growth = Chaos
Select a Problem
Tap on any issue on the left to see how we solve it.
Urban Company Didn't Invent Services. They Built Systems.
SERQ helps service businesses build the same internal operating system to manage people, processes, and payments — under their own brand.
Everything Your Service Business Needs
In One Powerful System
From booking to billing, staff management to customer support — we've got you covered with 20+ integrated features
Lead & Booking Management
Centralize all bookings from multiple channels
Capture leads from website, phone, walk-ins, and social media. Automated booking confirmation, scheduling, and calendar management with real-time availability.
Staff & Technician Management
Manage your entire workforce efficiently
Add unlimited providers/technicians, track attendance, manage schedules, assign jobs automatically or manually, and monitor performance with detailed analytics.
Real-Time Job Tracking
Track jobs and staff in real-time
Live location tracking, job status updates, attendance punch-in/out, route optimization, and estimated time of arrival for customers.
Service Proof & Reports
Digital proof of service completion
Capture before/after photos, customer signatures, service reports, and automated PDF generation for professional documentation.
Payments & Invoicing
Complete billing and payment solution
Automated invoicing, online payments via Razorpay, cash/card tracking, payment reminders, and detailed financial reports with GST support.
AMC & Subscriptions
Manage recurring services effortlessly
Create AMC packages, subscription plans, automated renewal reminders, service scheduling, and track contract performance.
Service Packages
Bundle services for better sales
Create custom service packages, combo offers, seasonal deals, and track package utilization with detailed analytics.
Analytics & Reports
Data-driven business insights
Revenue analytics, booking trends, staff performance, customer insights, and customizable reports for informed decision-making.
Admin Dashboard
Complete business control center
Unified dashboard with real-time metrics, quick actions, notifications, and comprehensive overview of all business operations.
Provider Mobile App
Empower your field staff
Dedicated Android/iOS app for technicians with job notifications, navigation, service completion, payment collection, and attendance.
Smart Notifications
Keep everyone informed
Automated SMS, email, push notifications for bookings, assignments, payments, and custom broadcast messages to customers and staff.
Coupons & Discounts
Boost sales with promotions
Create discount coupons, referral codes, seasonal offers, first-time user discounts, and track campaign performance.
Reviews & Ratings
Build trust with testimonials
Collect customer feedback, star ratings, manage reviews, showcase testimonials, and improve service quality based on insights.
Referral System
Grow through word-of-mouth
Built-in referral program, reward tracking, automated incentives, and analytics to boost customer acquisition.
POS System
In-person booking and billing
Point-of-sale interface for walk-in customers, quick booking creation, instant invoicing, and payment collection.
Customer Support
Manage customer queries efficiently
Support ticket system, query tracking, automated responses, and customer communication history.
Ticket Management
Track and resolve issues
Create, assign, and track support tickets, priority management, SLA tracking, and resolution analytics.
Roles & Permissions
Secure access control
Create custom roles, assign permissions, manage admin access, and maintain security with detailed audit logs.
Rate Cards & Pricing
Flexible pricing management
Create service rate cards, dynamic pricing, location-based rates, seasonal pricing, and bulk pricing options.
Content Management
Manage your digital presence
Create blogs, FAQs, knowledge base articles, custom pages, and manage website content directly from the dashboard.
Multi-Location Support
Expand across cities
Manage multiple branches, city-wise operations, location-based staff assignment, and centralized reporting.
Integrations & APIs
Connect with your tools
Razorpay payment gateway, Google Calendar sync, WhatsApp integration, custom APIs, and webhook support for seamless workflows.
And many more features being added regularly based on customer feedback
Everything Your Service Business Needs — In One System
Lead & Booking Management
Centralize all bookings from multiple channels
Staff / Technician Assignment
Manual or automatic assignment to field staff
Attendance & Job Tracking
Real-time tracking of staff and job status
Service Proof & Reports
Capture proof of service with photos and reports
Invoicing, Payments & Payouts
Complete billing and payment management
AMC, Packages & Subscriptions
Manage recurring services and contracts
Admin Dashboard
Complete control from centralized dashboard
Staff App
Mobile app for field staff and technicians
See How SERQ Compares
Modern platform vs traditional methods and other solutions
Booking Management
Staff Management
Payments & Billing
Customer Experience
Business Intelligence
Booking Management
Staff Management
Payments & Billing
Customer Experience
Business Intelligence
Seamlessly Connect With Your Favorite Tools
SERQ integrates with popular platforms to streamline your workflow
Razorpay
Secure payment processing
Accept payments via UPI, cards, net banking, and wallets with India's leading payment gateway
Google Calendar
Seamless scheduling sync
Sync bookings with Google Calendar for better schedule management
Direct customer communication
Send booking confirmations, updates, and reminders via WhatsApp
RESTful APIs
Custom integrations
Build custom integrations with our comprehensive API documentation
Webhooks
Real-time event notifications
Get instant notifications for bookings, payments, and status updates
Cloud Storage
Secure data backup
Automatic cloud backups with enterprise-grade security
Powered by Razorpay
Accept payments seamlessly with India's most trusted payment gateway. Support for UPI, cards, net banking, wallets, and more.
- Instant payment confirmation
- Automatic invoice generation
- Secure and PCI DSS compliant
- Multiple payment methods supported
Razorpay Integration
Need a specific integration? We can build it for you.
Request Custom Integration →Industries We Serve
Click on any industry to see how SERQ can transform your service business
Loved by Service Businesses
See how SERQ is helping businesses like yours grow and scale
Rajesh Kumar
AC Repair Services
Home Appliances
5x booking capacity, 60% time saved
"SERQ transformed our business operations. We went from managing 10 bookings a day with spreadsheets to handling 50+ bookings seamlessly. The automated assignment feature alone saved us 3 hours daily."
Join 50+ businesses already growing with SERQ
Choose a Plan That Fits Your Scale
Basic
Pay per user
- Admin Panel
- Staff App
- Booking & Scheduling
- Manual Assignment
- Reports
Pro
Pay per user
- Everything in Basic
- Auto Assignment
- AMC / Packages
- Advanced Reports
- Notifications
Custom
Built on request
- Full White-Label
- APIs & Integrations
- Multi-city / Multi-brand
- Custom Features
Transparent Pricing Calculator
See exactly what you'll pay. No hidden fees, no surprises.
Customize Your Plan
Need a custom solution for 50+ users?
Contact us for enterprise pricing →Frequently Asked Questions
Everything you need to know about SERQ
Pricing
SERQ offers flexible pricing based on your team size. Our Basic plan starts at ₹299/user/month, Pro plan at ₹499/user/month, and we also offer custom enterprise solutions. All plans include the admin panel and provider mobile app.
Yes! We offer a 14-day free trial with full access to all Pro features. No credit card required to start. You can explore all features and see how SERQ fits your business needs.
No hidden charges! Our pricing is transparent. You only pay for active users. Payment gateway charges (Razorpay) are standard industry rates. We don't charge setup fees or additional costs for updates.
Absolutely! You can upgrade or downgrade your plan anytime. Changes take effect from the next billing cycle, and we'll prorate any differences.
Features
SERQ includes 20+ features: booking management, staff assignment, real-time tracking, AMC/subscriptions, invoicing, payments via Razorpay, analytics, POS system, customer management, notifications, reviews, referrals, and much more. Check our features section for the complete list.
Yes! We provide a dedicated mobile app for Android and iOS for your field staff/technicians. They can accept jobs, navigate to locations, update job status, collect payments, and mark attendance—all from their phones.
Yes! SERQ supports multi-location management. You can manage multiple branches, assign staff to specific locations, and get location-wise reports—all from a single dashboard.
Yes! You can create AMC packages, subscription plans, set up automated renewal reminders, schedule recurring services, and track contract performance with detailed analytics.
Technical
Absolutely! We use industry-standard encryption, secure cloud hosting, regular backups, and comply with data protection regulations. Your business data is safe and secure with us.
We integrate with Razorpay for online payments, supporting UPI, cards, net banking, and wallets. We also track cash and card payments collected by your staff.
Yes! SERQ offers API access and integrations with Google Calendar, WhatsApp, and other popular tools. Our Pro and Custom plans include webhook support for custom integrations.
Yes! We provide comprehensive onboarding, video tutorials, documentation, and dedicated support to help you and your team get started quickly. Our support team is always available to help.
Support
We offer email and chat support on all plans. Pro and Custom plan users get priority support with faster response times. We also have extensive documentation and video tutorials.
You can get started in minutes! Sign up, add your services and staff, and you're ready to accept bookings. Our onboarding team will help you set up everything within 24 hours.
Yes! We can help you import your existing customer data, bookings, and service history. Our team will assist you with the migration process to ensure a smooth transition.
We offer custom development for enterprise clients. If you need specific features or integrations, our team can build them for you. Contact us to discuss your requirements.